Privacy Policy

1. What we collect

We keep data collection to a minimum. Depending on how you use the site, we may collect:

• Information you give us directly. When you fill in our contact form, we receive your name, email address, phone or WhatsApp number, company name, and your message. When you email us directly, we receive your name, email address, and anything you choose to include in your message.
• Technical and usage data. Basic information your browser sends automatically, such as IP address, device and browser type, pages visited, and referring links.
• Cookies and similar technologies. See section 5.

We do not intentionally collect sensitive personal data through the website, and we ask that you do not send it to us unsolicited.

2. How we use your data

We use the data we collect to:

• respond to your enquiries and schedule consultations;
• provide, operate, and improve the website and our services;
• communicate with you about your enquiry or engagement;
• maintain the security and integrity of the site;
• comply with legal obligations.

We do not sell your personal data.

3. Legal basis and consent

Under India's Digital Personal Data Protection Act, 2023, we process your personal data on the basis of your consent, or where processing is necessary for a legitimate use permitted by law (such as responding to a request you have made to us). Where we rely on consent, you may withdraw it at any time by contacting us; withdrawal does not affect processing already carried out.

4. Who we share it with

We share personal data only with service providers who help us run the website and our business, and only to the extent needed. These may include:

• Hosting and infrastructure: Cloudflare (website hosting and content delivery).
• Email and communications: Google Workspace.
• Contact form: Cloudflare Turnstile (spam protection) and Resend (delivers form submissions to our inbox).

These providers process data on our behalf under their own terms and safeguards. We may also disclose data where required by law, regulation, or valid legal process.

5. Cookies and analytics

Our site and its hosting provider may set cookies that are necessary for the site to function and to keep it secure. If we use analytics or marketing cookies, we will identify them and, where required, seek your consent. You can control cookies through your browser settings; blocking some cookies may affect how the site works.

6. International transfers

Some of our service providers may store or process data outside India. Where that happens, we take reasonable steps to ensure your data continues to be protected in line with applicable law.

7. How long we keep it

We keep personal data only as long as needed for the purposes above, to maintain our business records, or to meet legal requirements, after which we delete or anonymise it.

8. How we protect it

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may:

• request access to the personal data we hold about you;
• request correction or completion of inaccurate or incomplete data;
• request erasure of your data;
• withdraw consent where processing is based on it;
• nominate another person to exercise your rights in the event of death or incapacity;
• raise a grievance about how we handle your data.

To exercise any of these, contact us at marketing@z21launchpad.com. We will respond within the timeframe required by law.

10. Grievance and contact

For any questions, requests, or complaints about this policy or your data, contact:

Z21 Techlab Private Limited
Akhil Kashinath, Grievance Officer
marketing@z21launchpad.com

If you are not satisfied with our response, you may have the right to complain to the Data Protection Board of India.

11. Children

The website is intended for business users and is not directed at children. We do not knowingly collect data from children without the consent required by law.

12. Changes to this policy

We may update this policy from time to time. The current version, with its effective date, will always be posted on this page.